Privacy Policy

Privacy Policy

Introduction

Welcome to https://shepp-city-garden-equipment.thebestlocalpro.com (hereafter referred to as “Shepp City Garden Equipment,” “our company,” or simply “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in compliance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Personal Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover interactions with platforms, apps, or services external to our company, as they operate under separate privacy guidelines.

Processing Activities

This policy outlines the practices for users engaging in the following activities:

  • Using our applications and services as an authorized user
  • Visiting websites associated with this Privacy Policy
  • Subscribing to receive communications from us, such as newsletters, emails, phone calls, or text messages/SMS

Personal Data Collection

We collect a variety of personal data, which can include:

  • Account Information: Details related to your user account on our platform.
  • Payment Information: Data required for processing payments, including cardholder information and billing addresses.
  • Financial Information: Records of transactions and financial history for accounting purposes.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalized experiences.
  • Location Data: Information about your geographical location, used to provide location-based services.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Data obtained through social media platforms when you interact with our content or share it.
  • Product Information: Specifications, preferences, and feedback related to the products we offer.

We gather this data through various means: user input forms, account settings, browsing interactions, analytics tools, third-party service providers, and secure data partners.

Cookies

Cookies are small text files placed on your device by our website or services for the following purposes:

  • Strictly Necessary: Essential cookies that enable core functionalities of our platform, such as user authentication.
  • Preferences: Remembering your preferences and settings to personalize your experience.
  • Analytics: Tracking aggregated data for analytics purposes, helping us understand how users interact with our site.

Users have the option to manage and control non-essential cookies through our built-in Cookie Manager, allowing them to choose which types of cookies they accept.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable laws. Once the data is no longer needed, we delete or anonymize it securely. The retention periods vary based on the type of data and legal requirements.

Security Measures

Shepp City Garden Equipment implements robust security practices to safeguard your personal information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children in this age group. If you believe we have collected information from a child, please contact us using the details below, and we will take appropriate steps to ensure the deletion of such data.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under specific circumstances.
  • Restriction: Limit our processing of your data in certain situations.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discrimination when exercising your data rights.

To exercise these rights or for data-related inquiries, please reach out to our privacy team at:

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in practices or legal requirements. Any modifications will be posted on our website, and we encourage users to review these updates periodically.

Contact Information

For any privacy-related matters, including inquiries, unsubscribe requests, or data access, please contact us using the details provided above.